This award-winning hotel is located on the beach in the Riviera Maya, with Playa del Carmen just 15 minutes away and Cancun International Airport is about 35 minutes by car. The public transport links are within walking distance and easily accessible from the hotel. Riviera Maya is one of the most complete sun and beach destinations, arousing great interest among those seeking to travel to a paradise with a rich culture.

The BlueBay Grand Esmeralda has a total of 979 rooms which are both elegant and spacious. There are a range of different room types available, with breath-taking views of the ocean and garden surroundings. All of the rooms come with air con, en-suite bathrooms, TV, internet access, coffee machines and more. All of the rooms also come with a balcony or terrace. Splash out on a suite, where you can enjoy a king size bed, full minibar, a living/dining room area and an extra sofa bed. Jacuzzi and Swim-up suites also come with a hot tub and access to a private pool.

Hotel Facilities

• 24h reception
• Air conditioning in the buffet and in the 3 restaurants
• Concierge in each building
• Doorman in each building
• Lifts
• Free internet (1 device available in every room)
• Night Club (in the lounge bar)
• Multilingual staff
• Parking
• Parasols (one per room)
• International cuisine buffet-restaurant
• Several A la carte restaurants
• Swimming pools with separate area for kids
• Sports bar open 24h
• Two tennis courts
• Volleyball court
• Golf course
• Fully equipped gym
• Theatre
• Conference hall with capacity for up to 650 people
• Internet room (extra charge)
• Shopping mall with boutiques, newsstand, tobacco shop and souvenir shops

Hotel Facilities Available with charge

• Audio-visual equipment
• Babysitting service (on request 24h in advance, subject to availability)
• Beauty treatments
• Currency exchange
• Medical service
• Hairdresser
• Newsstand and souvenir shop
• Car rental service
• Travel and tours agency
• Translation services
• Safety deposit-box
• Massage treatment
• Hairdresser
• Special packages for weddings and honeymoons
• Laundry
• Sauna and steam baths
• Private beach

Room Facilities

• Air conditioning
• Blackout curtains
• Flat screen cable TV
• Ceiling fan
• Babysitting service in the room (extra charge)
• Heating/AC control
• Radio/Alarm clock
• Coffee pot
• Baby cots (on previous request)
• Desk
• Direct line telephone
• Electromagnetic keys
• Extra towels and bed linen
• Blow dryer
• Hand shower
• Cleaning service
• Hypoallergenic bed linen
• Digital safety deposit-box (extra charge)
• 24h room service
• Internet TV and Wi-Fi access (extra charge)
• Ironing board and iron
• Magnifying mirror
• Minibar (Bottled water, 4 beers and 8 beverages)
• Paid films
• Private bathroom
• Light remote control
• Folding beds
• Sewing kit
• Tub & shower
• Voice mail
• Wake-up call service
• Welcome pack (shampoo, conditioner, body lotion, shower cap, shoe polish, soap)
• Wheelchair access