Gratuities are a way of life in North America, and it is generally accepted that they form part of a person's earnings. The customary gratuity for a coach driver or Tour Manager is about $5 per person per day. It is normal to tip 15-20 per cent of the bill for a taxi or in a restaurant, and to leave a dollar or so per drink in a bar.
When travelling to the USA, British citizens require passports with an integrated chip (shown on the front by a small rectangular symbol beneath the word PASSPORT), valid for 90 days after the return date from the tour. Visitors to Canada must apply for an eTA (Electronic Travel Authority) with Canada Immigration before departure at www.cic.gc.ca/english/visit/eta.asp The current charge is seven Canadian dollars for British Citizens, and the eTA is valid for unlimited visits to Canada over a five year period. Visas are not normally required for entry in to the US by land from Canada, although a charge of 6$ is made when crossing the border. British subjects, and anyone who has a criminal record or has ever been arrested, should consult the US and Canadian Embassies as a visa may be required. Note too that if you have visited Iran, Iraq, Sudan or Syria, Libya, Somalia or Yemen since March 2011, or have dual nationality with any of these countries, you do require a US Visa and cannot travel on the Visa Waiver Programme.
Please note there is a US$6 per person charge to cross the border from Canada to the USA. This is payable in cash at the border crossing and is not included in the tour price.
Sightseeing flights by helicopter are weight controlled and balanced. Please contact us if you wish to book a helicopter flight and your bodyweight exceeds 250lb. (In such cases, a seat may have to be left empty, and some companies may charge a premium.)
All outbound flights depart and arrive on the same day. All return flights leave in the evening and land in the UK the next day. On-board meals will usually include lunch and a snack on outward flights, and dinner and breakfast on flight home. Soft drinks are complimentary, but some airlines will charge for alcoholic drinks.
You are permitted to take one suitcase per person on the aircraft, which should not exceed 23kg.
Smoking is not permitted on any coach forming part of your holiday, though regular stops will be made for your comfort en route. The majority of hotels in North America are non-smoking throughout, including in all bedrooms. In general smoking outside is acceptable, but do look out for signs prohibiting this close to public entrances or bus stops.
If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.
The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.
Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.
Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.
Standard hotel rooms in North America will contain one or two double- or queen-sized beds, and it is not possible to add extra beds to the room. Parties consisting of more than two travellers, but who have only booked one room, will be expected to make use of the two beds provided. If this is a concern, you may wish to consider booking more than one room for your group.
The transfer time from the airport to your hotel is approximately 90 minutes.
The hotels used on our tours will meet the standard of a good, three-star European hotel. Rooms will have private bathrooms, telephones and TV. The vast majority will also have tea/coffee-making facilities. There will always be a bar or restaurant on site or nearby.
Ideally located in the heart of the Niagara Falls resort, this hotel boasts spectacular views of the falls and offers a huge array of on-site amenities including two restaurants, a bar, a spa and indoor and outdoor swimming pools. There are further restaurants located on the hotel s shopping concourse.
A modern hotel with a traditional feel, this hotel offers two restaurants and a bar, as well as a gift shop, gym and indoor swimming pool. The rooms have TV and tea- and coffee-making facilities. (Please note on some departures some tours will stay in very similar hotels in Harrisburg as opposed to Gettysburg, which is equally well-placed for the touring itinerary.)
Located in New Jersey, across the Hudson River from Manhattan, this hotel has an indoor swimming pool and a fitness centre. There s also a choice of restaurants, including a steak house, as well as an atrium bar. Rooms are spacious and comfortably furnished.
Should circumstances require, we reserve the right to accommodate you in conveniently located, alternative hotels of a similar standard.