Hotel transfer times

The transfer time from the airport to your hotel is approximately one hour and 30 minutes.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Changes to your hotels

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.

Italian hotel room tax

Some regions of Italy have introduced a room tax of between 1 EURO and 3 EURO per person per night, payable directly by the guest to the hotel on check-out. You will be advised by your tour manager in resort if a particular hotel is implementing this charge.

Meals in Italy

Guests on half-board arrangements will be served a three-course evening meal, and can expect a first course of traditional pasta or soup, a main meat or fish course accompanied by one or two types of vegetable, and a simple dessert of fruit, cake or Italian ice cream. Breakfasts will usually consist of bread rolls, jam, cereal, ham, cheese, fruit juice, tea and coffee. Menus will vary from hotel to hotel, but choice will be more limited than in a normal restaurant. In some instances, individual guests who have booked with the hotel independently may be offered a different menu from those who are staying at the hotel as part of a package tour.

Entrance fees

Since some attractions visited offer free admission to visitors at certain times of year, we do not include entrance fees. These will be payable locally where applicable. This applies to excursions that are included in the price of your holiday and to excursions booked as optional extras.

Foreign Office Travel Advice

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

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**The World Cup Offer discount applies to new bookings only made between 14th June and 16th July 2018. This offer applies to selected flight-inclusive holidays only and exclusions include fly-cruises on board Magellan and Columbus and River Cruising by air. Prices shown when booking do not include the discount. The discount will be applied to your booking once the promo code has been entered and will be confirmed before purchase. This offer can not be used in conjunction with any other offer, is subject to availability and may be withdrawn at any time.